Interactive Voice Response (IVR) systems have invaded most fields that depend on customer interaction. They have become essential to ensure optimal efficiency. First contact for your customers is essential, as your business image is dependent on how you manage your clients when they call you. Choosing the most flexible and user-friendly IVR platform is key to your success. Yet only the perfect customizable and professional IVR System enhances communication while reinforcing your credibility. Enter Apliman IVR, designed for both operator and customer satisfaction. The power of Apliman IVR comes from its versatile and powerful Application Generator. Apliman IVR Application Generator is part of a fully visual development suite, where heavy duty applications can be easily built using ready made "plug and Play" assembly blocks.
The resultant applications can mix various IVR elements (DTMF, Voice ...) with database elements, web elements (HTTP, HTML, Email), and even SMS and MMS, for a truly multi-modal system. The explosive combination of all the above computing and contact elements allows the rapid creation of applications with extensive depth, flexible functionality, and detailed call control.
Apliman IVR Solutions include:
· IVR
· IVR Text to Speech
· IVR Voice Recognition
· Messaging Service Delivery Platform (SDP)
· Call Center
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